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Shipping policy
SHIPPING POLICY
Domestic Shipping (South Africa)
We offer free standard shipping on all orders within South Africa. Orders are typically processed within 1-2 business days and delivered within 8 business days, depending on your location.
Express shipping is also available at no additional cost for faster delivery to major centres.
International Shipping
We ship to customers worldwide:
- Select Countries (including USA, UK, Canada, Australia, EU countries, and others): ZAR 300.00 flat rate
- Rest of World: ZAR 400.00 flat rate
International delivery times vary by destination, typically 7-21 business days depending on customs processing and local courier services.
Order Processing
Orders are processed Monday to Friday (excluding public holidays). You will receive a confirmation email with tracking information once your order has been dispatched.
Tracking
All orders include tracking so you can monitor your delivery progress.
Important Notes
- International customers are responsible for any customs duties, taxes, or fees imposed by their country
- We are not responsible for delays caused by customs or courier services beyond our control
For any shipping questions, please contact us at [your email].